Antara information technology sl (antara) expresses its respect and compliance with the provisions set forth in Spanish Organic Law 15/1999, of December 13, on Protection of Personal Data, the European regulation GDPR,  and related regulations. Therefore, it informs you of your data protection policy so that the customer voluntarily determines if you wish to provide your personal data to antara.
This Privacy Policy establishes the use, maintenance and assignment that antara makes of the personal data of the clients of the web page of antara.

 

Privacy

Antara is committed to developing long term relationships based on trust. Therefore, antara will make every effort to ensure that your right to privacy is maintained and protected. This website is intended for people over 14 years of age.

Data collected by antara

Antara may solicit or collect personal information from online customers in a number of ways, including online forms for ordering products or services, and other requests where customers are invited to provide such information.
Antara informs customers that the personal data provided in the registration form as well as any other information that the client may provide in the future within the framework of their relationship with antara may be included in the files of this entity.
Antara may also collect information on how customers access their website by using a unique identifier for each customer through the use of cookies.

What are cookies?

A cookie is an information file stored on the client's computer and linked to information about that client. Antara will be able to use both session cookies and permanent cookies. Session cookies, once the client closes your browser or disconnects, terminates and is deleted. A permanent cookie is a small text file stored on the client computer's hard drive for a long period of time. Session cookies can be used by antara to know the preferences of the client while visiting the website. They also help minimize download times and save server processes. Permanent cookies can be used by antara for example, to store whether or not the customer wants their password to be remembered or similar information. The cookies used on the antara website do not contain personal information that identifies the customer.
The user will be able to configure his / her browser so that permanent cookies are not installed or to receive an on-screen warning every time a cookie wants to be installed, being able to decide at any moment whether to accept it or not. Likewise, the user may decide to delete the cookies that are installed by changing the settings of his browser. Please note that the removal of cookies may lead to a decrease in the quality or functionality of the website.
Users of the antara website are informed that it will be understood that they grant their consent for the installation and use by antara of cookies if they navigate through said web page and do not configure their browser to avoid it. Additionally, it will be understood that customers give their express consent to the use of cookies if they do not configure their browser to not receive them and accept this Privacy Policy.

Log files

Like most web pages, antara uses log files. This information can include IP addresses, browser type, Internet access provider (ISP), exit / entry pages, platform type, time stamp and date or number of clicks to analyze trends, manage the website, follow The client's movements in aggregate form and collect demographic information in the broad sense for joint use. In any case, any information that is stored in log files, including but not limited to IP addresses, is related to personal information that identifies a person.

Data storage, transfer and security

Antara hosts data with hosting service providers in numerous countries. In the event that the hosting service is outside the European Union, antara follows the policy of ensuring that the service provider adheres to the Privacy Shield Framework and the Privacy Shield Principles, so that the provider is responsible for the processing of the personal data it receives from the EU, as well as if it then transfers them to a third party that acts as an agent on its behalf.

Among the service providers are counted (without this being an exhaustive list) the following:

  • Hosting and server virtualization providers: Amazon Web Services.
  • CRM (Customer Relationship Management) software providers: Salesforce.
  • Software providers of personal productivity and office automation: Microsoft Office 365.
  • Software providers for the user support service and the management of support tickets: Atlassian.
  • Providers of means of payment: Stripe.

The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

Where data is transferred over the Internet as part of a Website or SaaS Product, the data is encrypted using industry standard SSL (HTTPS).

Where downloadable products are used, responsibility of securing access to the data you store in the downloadable products rests with you and not antara. We strongly recommend that administrators of downloadable products configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data

Mandatory and voluntary data

Except in fields where it is expressly stated otherwise, the answers to questions about personal data are voluntary, without the lack of answer to such questions implying a reduction in the quality of the services that the client requests. Failure to complete the fields determined as mandatory or the provision of incorrect data will make it impossible for Antara to be able to register as a client or provide the services requested.

Purposes of using the data

These files have the following purposes:

  • Manage, administer and render the services you request from Antara;
  • Facilitate the fulfillment and execution of the contractual relationship;
  • Perform, as appropriate, the management of collections and payments for services, even when the relationship is over;
  • To better know their tastes and adapt the services to their preferences and needs;
  • To be able to offer you new products, services, special offers or updates;
  • Send your own advertising or third parties to those customers that consent;
  • Conduct studies on the effectiveness of the website, marketing, advertising and sales.

Data Recipients

The recipients of the information collected will be exclusively antara's own employees or service providers to this entity (including, where appropriate, its own subsidiaries or affiliated companies).
In the latter case, service providers will be bound by a service provision contract in which equivalent obligations of privacy and data protection will be expressly collected to those required by antara's own employees and expressly prohibited from transferring such data To any other person or third party, except as otherwise provided in this privacy policy.
Once the contractual relationship with the service provider has been terminated, the data of the clients that they would have had to access in connection with the provision of services will be returned or destroyed.

Cession of information

Antara will not share customer's personal data with any third party, unless the customer expressly authorizes such assignments.
Antara may assign to potential investors or partners aggregate and anonymous data based on information collected from customers. In such cases, only statistical information shall be provided and information identifying a staff shall be kept absolutely confidential. In the event that antara is sold, the information collected from customers may be supplied to the new owners.
Some customer information will be provided to Whois as well as to national and international data records once a domain name has been registered. You can access these databases from anywhere in the world. For example, for the registration of a domain .es some personal data have to be provided to the Public Entity Red.es . Also this information can be consulted from anywhere in the world and it is public from the address https://www.nic.es .

Special Offers and Updates

Antara customers will be able to receive occasional information about products, services, special offers and possibly a newsletter. As a sign of respect for the privacy of its customers, antara offers the possibility of not receiving this type of communications by indicating it in the configuration space of the newsletter of the control panel or by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Ads about services

On rare occasions, it may be necessary to send an advertisement strictly related to the services if, for example, a service is temporarily suspended due to maintenance reasons. Generally, customers will not be able to oppose receiving such communications, but may deactivate their account. In any case, these communications are not of a commercial nature.

Legal warning

We inform you that antara may provide personal information to the competent authorities when required under current legislation.
The antara website links to other pages. Please note that antara is not responsible for the privacy practices of such pages; For this reason, we encourage you to read the privacy statements of each and every web page that collects personal data. This Privacy Policy only applies to information collected by antara.

Data maintenance

Once the contractual relationship with the client is concluded, antara reserves the right to retain the customer's data that is removed during the time necessary to fulfill its legal obligations. During that time the personal data will remain blocked and will not be used for any purpose other than the above or for billing or collection of outstanding invoices. Once the legal deadlines for maintenance have been completed, the data will be deleted.
Antara maintains the levels of protection of your personal data in accordance with current regulations regarding security measures and has implemented all technical means at its disposal to prevent loss, misuse, alteration, unauthorized access and theft of data That the client facilitates to antara. However, antara can not guarantee the absolute security of the data. Any other particularly sensitive information, such as payment details collected for commercial transactions, will be encrypted before being transmitted from the customer to antara.

Customer Responsibility

The customer is responsible for the security of his Customer Identification Number and his passwords. Make sure you keep them in a safe place and do not share them with anyone.
Always remember to log out at the end of a session to ensure that other people can not access your personal data. Take this precaution even if you are not using a public computer such as a library or an Internet cafe, but also when using your private computer at home.

Customer Rights

The client will have the possibility of exercising his / her rights of access, rectification, cancellation and opposition requesting it by any means that leaves a record of his / her sending and receiving and sending a copy of his DNI or equivalent document. To exercise your rights, you may write to the following postal address:  antara information technology sl, 21st San José , 4th floor - 46016 Tavernes Blanques, Valencia, Spain, or to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. . Likewise, at any time, the client may revoke, without retroactive effect, its consent to the processing of its data.

Questions

Any questions regarding this Privacy Policy may be directed to the following email address This email address is being protected from spambots. You need JavaScript enabled to view it. .

Express consent

To integrate your personal data into antara files and use them for the purposes provided in this Policy requires the consent of the client.
The client will consent to this Privacy Policy during the process of completing the registration form. Prior to such acceptance, no personal data relating to him or her shall be incorporated into antara files, except those of an anonymous navigation and operation.

In the event that the personal data is incorporated manually by third parties, the client will automatically receive an email with a link to modify his data, requesting confirmation of their consent.

Important Note:

At present, only the Spanish version of this disclaimer is legally binding. Translations into other languages ​​are offered for the convenience of users, but are not necessarily accurate for legal purposes.